drn, dr, F9E1, or F9E2 — Drain Pump System Problem / Long Drain

What does drn or dr F9E1 or F9E2 mean?

This fault is displayed when the water level does not change even after the drain pump has been running. This typically indicates a clog in the drain system or improper drain hose setup.

• Drain hose or drain pump is clogged.
• Drain hose height is greater than 8 feet (2.4 m).
• Pressure hose connection from tub to main control is pinched, kinked, plugged, or leaking air.
• Too much detergent was used, causing excessive suds.

Click steps to track your progress.

1. 1

   Check the drain hose for any kinks, twists, or blockages and clear them.

2. 2

   Ensure the drain hose is not installed too high; it should not be more than 8 feet (2.4 m) above the floor.

3. 3

   Reduce the amount of detergent used, especially with high-efficiency washers, as too many suds can prevent proper draining.

4. 4

   Unplug the washer from the power outlet for 30 seconds, then plug it back in to reset the system.