Whirlpool · Cabrio Washing Machines
This fault is displayed when the lid lock mechanism is unable to retract, preventing the lid from opening. This can be caused by external force, internal buildup, or a control issue that prevents the unlock command.
Click steps to track your progress.
Avoid applying excessive force or weight on the lid.
Gently try to open the lid without forcing it, then release it.
Clean any wash media buildup around the lid lock mechanism and ensure it moves freely.
Refer to TEST #8: Lid Lock (page 6-15) for further diagnosis.