Whirlpool · Washing Machines
This error signifies a problem with the washer's drain pump system, often related to improper drain hose installation or blockages preventing proper water drainage.
Click steps to track your progress.
Ensure the top of the drain pipe is installed at least 39 inches above the floor.
Verify the drain hose extends no farther than 4 1/2 inches into the standpipe.
Check the entire length of the drain hose for any kinks, pinches, or blockages, and clear them.
Use the provided drain hose form and securely attach the hose to the drainpipe or tub.
Lower the drain hose if its end is higher than 96 inches (2.4 m) above the floor.