Poor Wash Performance – Clothes not cleaning or damaged

What does POOR WASH PERFORMANCE mean?

Clothes are not being cleaned effectively, or fabric damage occurs during the wash cycle. This indicates an issue with how the washer is operating during the cleaning process.

• Washer not loaded properly.
• Not using HE detergent or using excessive detergent.
• Incorrect water level or incorrect water temperature.
• Wrong option or cycle selection.
• Shifter not moving into position.
• Overloaded washer.
• Bleach added incorrectly or sharp items in the tub.
• Weak suspension.

Click steps to track your progress.

1. 1

   Verify the use of HE detergent and ensure the correct amount is used.

2. 2

   Load the washer properly, avoiding overloading and ensuring even distribution.

3. 3

   Check that the correct wash cycle and options are selected for the type of load.

4. 4

   Ensure the water supply is adequate and at the correct temperature.

5. 5

   Refer to the Use & Care Guide for specific loading and detergent instructions.