Solid Red LED - Error, charging stopped

What does Solid red LED mean?

The red LED on the charger is solid. This signifies an error has occurred, and charging has stopped.

• Hardware fault detected
• Overheating
• Communication error with EV
• Ground fault detected

Click steps to track your progress.

1. 1

   Unplug the charger and wait 30 seconds before plugging it back in.

2. 2

   Check the charging cable and vehicle connection for damage.

3. 3

   Consult the app for specific error details.

4. 4

   Contact support if the issue persists.