Whirlpool · Washing Machines
The washer detects that the water level has not changed after the drain pump has been running for 10 minutes, indicating a drainage problem.
Click steps to track your progress.
Check the drain hose and the tub sump (under the impeller) for any clogs or obstructions.
Verify the drain hose installation. Ensure it's not sealed into the drain pipe, has an air gap, and the height is between 39 inches (991 mm) and 8 feet (2.4 m) above the floor.
Reduce the amount of detergent used in future loads to prevent excessive suds, which can hinder draining.