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E025

E025 - Missing phase at the motor

Wilo · Helix VE Pumps

What does E025 mean?

A power phase is missing between the motor and the converter. The red LED will light up.

Common Causes

  • Missing phase at the motor

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Turn off the pump and wait 60 seconds.

  2. 2

    Check the connection between the motor and the converter.

  3. 3

    Manually acknowledge the fault after resolving the issue.

Browse all codes in this manual (24)
Verified technical data. Last updated: April 2026

Related Faults

E then 3 digitsE followed by 3 digits - Fault page displayedE001E001 - Pump overloadE004 (E032)E004 (E032) - Low converter supply voltage
Source: Wilo Helix VE Pumps
Open Manual (Page 34)Search more codes in this manual