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Mains power missing

Condensate pump: Off Green / Off Red — Mains power missing

Worcester Bosch · Greenstar CDi Boilers

What does Mains power missing mean?

The Worcester Bosch Greenstar CDi Boiler's condensate pump operating lights are both off, indicating that there is no mains power supplied to the pump.

Common Causes

  • The power plug is not inserted
  • Blown fuse for the pump circuit
  • General mains power outage

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check if the condensate pump's power plug is fully inserted into the electrical outlet.

  2. 2

    Verify that the mains power supply to the pump is active.

  3. 3

    Check the fuse in your electrical panel that corresponds to the pump's circuit and replace it if blown.

Browse all codes in this manual (55)
Verified technical data. Last updated: April 2026

Related Faults

1A4 E1A4 E displayed — Temperature sensor in FW 100 defective1A8 E1A8 E displayed — Bus communication error with TD 200 or heating applianceA7 EA7 E displayed — General fault in the heating appliance
Source: Worcester Bosch Greenstar CDi Boilers
Open Manual (Page 27)Search more codes in this manual