Baxi · DUO TEC Boilers
The boiler is attempting to ignite but fails, or makes unusual noises. This suggests a problem with the internal fan, which is essential for proper air-fuel mixture and exhaust.
Click steps to track your progress.
Listen for the fan operating when the boiler tries to start; a lack of sound or grinding noises indicates a problem.
Turn off the boiler at the main power supply, wait for one minute, then turn it back on to reset.
Ensure that the flue terminal outside the property is not blocked by debris or nests.
If the boiler still fails to fire due to a fan issue, contact a qualified heating engineer for diagnosis and repair.