Baxi · Duo-tec Combi ErP Boilers
This code signifies that the boiler has failed to ignite or detect a flame, or the gas supply has been interrupted. The display shows 'E1' alternating with '33'. This will prevent the boiler from producing heat or hot water.
Click steps to track your progress.
Turn the selector switch fully anticlockwise to the 'Reset' position and hold for 5 seconds.
Check that the main gas supply to your property is on (e.g., check other gas appliances like a hob).
Verify that any gas isolation valves near the boiler are open.
If the error persists, contact a qualified heating engineer to check the gas supply and ignition system.