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E20

E20 — Central Heating sensor Fault

Baxi · Duo-tec Combi ErP Boilers

What does E20 mean?

This code indicates a fault with the Central Heating NTC (Negative Temperature Coefficient) sensor, which measures the heating water temperature. The boiler display will show 'E' alternating with '20'. This usually means the sensor itself or its wiring is defective.

Common Causes

  • Faulty Central Heating NTC sensor.
  • Damaged wiring to the NTC sensor.
  • Loose connection at the NTC sensor.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Note the error code E20 from the boiler display.

  2. 2

    Ensure the electrical supply to the boiler is stable (230V ~ 50Hz).

  3. 3

    Check that all external controls are calling for heat.

  4. 4

    Contact a qualified heating engineer, informing them of the E20 error code.

Browse all codes in this manual (11)
Verified technical data. Last updated: April 2026

Related Faults

E110E110 — Primary Water OverheatE119E119 — Low Primary Water PressureE125E125 — Poor Primary Circulation
Source: Baxi Duo-tec Combi ErP Boilers
Open Manual (Page 46)Search more codes in this manual