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40

40 — NTC return sensor faulty

Baxi · Duotec+ GA Compact Boilers

What does 40 mean?

The NTC return sensor, which measures the temperature of water returning to the boiler, is defective or has a wiring problem. This affects the boiler's ability to monitor system temperature.

Common Causes

  • Faulty NTC return sensor
  • Broken or shorted sensor wiring

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Press and hold down the Reset button for 2 seconds to try clearing the fault.

  2. 2

    Ensure the boiler's power supply is stable.

  3. 3

    If the fault persists, contact an Authorised Service Centre to check the sensor and wiring.

Browse all codes in this manual (37)
Verified technical data. Last updated: April 2026

Related Faults

0909 — Gas valve connection error1010 — External probe sensor faulty109109 — Air in boiler circuit (temporary fault)
Source: Baxi Duotec+ GA Compact Boilers
Open Manual (Page 16)Search more codes in this manual