Display shows Fault symbol — Burner is prevented from lighting

What does Fault symbol (lightning bolt with cross) mean?

A lightning bolt with a cross over it is displayed, indicating a general fault that is preventing the boiler's burner from igniting. This symbol can appear for various underlying issues.

• Various internal boiler faults
• Gas supply issues
• Pressure problems in the heating system

Click steps to track your progress.

1. 1

   Press and hold down the Reset button for 2 seconds to try clearing the fault.

2. 2

   Ensure the main gas tap to the boiler is open and the system pressure is correct.

3. 3

   If the symbol persists and is accompanied by a specific fault code, refer to that code's troubleshooting steps.

4. 4

   If no specific code is shown and the issue persists, contact an Authorised Service Centre.