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Insert Tape

Insert Tape — No tape cartridge installed

Candy · Appliances

What does Insert Tape mean?

This message indicates that the product cannot find a tape cartridge. You need to install one before you can print.

Common Causes

  • No tape cartridge is installed.
  • The tape cartridge is not seated correctly.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Turn the power off.

  2. 2

    Open the rear cover.

  3. 3

    Install a tape cartridge correctly.

  4. 4

    Close the rear cover securely.

Browse all codes in this manual (22)
Verified technical data. Last updated: April 2026

Related Faults

Cannot attach the label.Cannot attach the label — Poor adhesionCharacters are not printed properly.Characters not printed properly — Print quality issueCheck batteryCheck battery — Battery issue detected
Source: Candy Appliances
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