DEX problem — Issue with DEX communication

What does DEX problem mean?

This error log entry signifies a problem with the DEX (Data Exchange) communication port. This port is used for transmitting sales and inventory data.

• DEX cable is disconnected or damaged
• DEX port on the machine is faulty
• External device communication failure

Click steps to track your progress.

1. 1

   Check that the DEX cable is securely connected to both the machine and the external device.

2. 2

   Inspect the DEX cable for any signs of damage.

3. 3

   Ensure the external device is functioning correctly and configured for DEX communication.