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Load wider tape

Load wider tape — Current tape is too narrow for printing

Candy · EPSON Candy User'sGuide

What does Load wider tape mean?

The current tape width is insufficient to print the label as designed. You need to replace the current tape with a wider one to proceed.

Common Causes

  • Tape width is too narrow for the label content

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Install a wider tape cartridge.

  2. 2

    Check if the label content can be adjusted for the current tape width.

  3. 3

    Select a tape width supported by the product.

Browse all codes in this manual (23)
Verified technical data. Last updated: April 2026

Related Faults

2 beeps2 beeps — Overfill warning3 red flashes3 red flashes — Communication errorA102A102 — Communication error
Source: EPSON Candy User'sGuide
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