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26-27

Code 26-27 PCM Reprogramming Failure - Automatic reprogramming attempt failed.

Carrier · Air Conditioners & Heat Pumps

What does 26-27 mean?

This code signifies that an attempt for the PCM (Processor Control Module) to reprogram itself was unsuccessful. If this message is not recent, a subsequent reprogramming attempt might have succeeded automatically.

Common Causes

  • Failed automatic software reprogramming of the PCM.
  • Outdated PCM software requiring manual update.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check the current PCM software version using your Infinity Control thermostat or the Carrier Service Tech App.

  2. 2

    Compare your current software version with the latest available software release for your unit.

  3. 3

    If the PCM software is not the most current, attempt to reprogram the PCM manually using the Infinity Control or the Carrier Service Tech App.

  4. 4

    If reprogramming fails repeatedly, contact a qualified service technician.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

14-94Code 14-94 Line Voltage Low — Incoming voltage is too low15-94Code 15-94 Line Voltage High — Incoming voltage is too high17-06Code 17-06 Lost BTM Communication — Bluetooth module not communicating with control board
Source: Carrier Air Conditioners & Heat Pumps
Open Manual (Page 16)Search more codes in this manual