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26-31

Code 26-31 External EEPROM Write Failure - Equipment configuration cannot be saved.

Carrier · Air Conditioners & Heat Pumps

What does 26-31 mean?

The PCM (Processor Control Module) stores vital equipment configuration data in its non-volatile EEPROM memory. This code indicates a failure in writing information to this memory, which can only be resolved by replacing the PCM.

Common Causes

  • Faulty EEPROM memory on the PCM board.
  • Damaged PCM board preventing data storage.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    This fault typically requires replacement of the PCM board.

  2. 2

    Contact a qualified Carrier service technician to diagnose the issue.

  3. 3

    Arrange for the PCM board to be replaced with a new, functioning unit.

  4. 4

    Ensure the new PCM is properly configured for your system after installation.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

14-94Code 14-94 Line Voltage Low — Incoming voltage is too low15-94Code 15-94 Line Voltage High — Incoming voltage is too high17-06Code 17-06 Lost BTM Communication — Bluetooth module not communicating with control board
Source: Carrier Air Conditioners & Heat Pumps
Open Manual (Page 16)Search more codes in this manual