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SF 28

SF 28 - Zone Usage Meter storage failure

Carrier · VVT-1T System

What does SF 28 mean?

A Storage Failure (SF) error, specifically SF 28, indicates that the slave thermostat's stored Zone Usage Meter value has been corrupted or lost. The system will default to 0. This meter tracks the usage of the zone.

Common Causes

  • Corruption of stored zone usage meter data in the slave thermostat's memory.
  • Power fluctuations or system reset causing data loss.
  • Internal hardware fault affecting non-volatile memory.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Establish communications with the slave thermostat using the PC Command Center software.

  2. 2

    Initiate a Device Inquiry for the slave thermostat to verify its current settings.

  3. 3

    Perform the 'Modify Device Information' command and navigate to the Zone Usage Meter setting.

  4. 4

    Re-enter or reset the desired value for the zone usage meter.

  5. 5

    Press F1 to 'Perform Update' and wait for acknowledgement to save the new setting.

  6. 6

    Exit the configuration menu and program, then verify the usage meter is correctly stored.

Browse all codes in this manual (39)
Verified technical data. Last updated: April 2026

Related Faults

Blinking Display (four zeros)Blinking Display (four zeros) — Thermostat stuck in power-up sequenceCT ErrorCT Error (via PC Command Center) - Zone temperature not maintainedCommunication problemsCommunication problems — System controller cannot talk to slave thermostat
Source: Carrier VVT-1T System
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