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97

Error 97 — Outdoor Unit Fan Motor Error

Fujitsu · Air Conditioners

What does 97 mean?

This error occurs if the outdoor fan rotation speed is less than 100rpm for 20 seconds after starting. If this repeats 3 times, the compressor and fan motor stop. If repeated 5 times, they stop permanently. The outdoor unit shows no indication.

Common Causes

  • Fan rotation failure (fan caught, dropped off, or locked)
  • Motor protection due to excessively high surrounding temperature
  • Outdoor unit Main PCB failure
  • Outdoor unit fan motor failure

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Turn off operation and try to rotate the outdoor fan by hand to check if it's caught, dropped off or locked. If abnormal, address the fan or bearing.

  2. 2

    Check for excessively high temperatures around the motor, which might be causing protection. If so, let the temperature come down before restarting.

  3. 3

    If the above steps don't resolve the issue, a technician should check the outdoor unit fan motor or the Main PCB.

Browse all codes in this manual (118)
Verified technical data. Last updated: April 2026

Related Faults

11Error 11 — Serial communication error (Indoor unit not sending signal)12Error 12 — Wired Remote Controller Communication Error18Error 18 — External communication error
Source: Fujitsu Air Conditioners
Open Manual (Page 59)Search more codes in this manual