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Remote diff - Custom code mismatch

Unit operates differently from remote setting — Remote controller custom code mismatch

Fujitsu · Air Conditioners

What does Remote diff - Custom code mismatch mean?

If the custom code set on the remote controller does not match the custom code of the indoor unit, the unit will not receive signals properly and may not respond to commands.

Common Causes

  • The remote controller's custom code does not match the air conditioner's custom code, possibly after battery replacement or incorrect manual setting.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check the current custom code displayed on the remote controller (refer to page 9 for setting procedure).

  2. 2

    Adjust the custom code on the remote controller to cycle through options (A, B, C, D) until the unit responds.

  3. 3

    If the air conditioner's custom code is unknown, try each code until you find the one that operates the unit.

Browse all codes in this manual (118)
Verified technical data. Last updated: April 2026

Related Faults

11Error 11 — Serial communication error (Indoor unit not sending signal)12Error 12 — Wired Remote Controller Communication Error18Error 18 — External communication error
Source: Fujitsu Air Conditioners
Open Manual (Page 9)Search more codes in this manual