Cannot set up Wireless LAN — Product not unregistered or initialized by previous owner

What does WLAN Setup Blocked mean?

If you are unable to set up wireless LAN control for a product, it might be because the previous owner did not unregister their account or initialize the WLAN adapter. This prevents a new user from pairing the device.

• The WLAN adapter or air conditioner is still linked to a previous user's account or settings.
• The product was not properly unregistered or initialized before transfer to a new owner.

Click steps to track your progress.

1. 1

   Contact the previous owner to request they unregister the air conditioner using their FGLair mobile app.

2. 2

   Attempt to perform the Initialization (reset) procedure for the WLAN adapter using the remote controller, if possible.

3. 3

   If the issue persists, contact your authorized service personnel for further assistance.