KitchenAid · Microwave Hood Combination
The microwave oven's turntable is designed to sometimes rotate in alternating directions. This is a normal function and does not indicate a problem or malfunction with the appliance.
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No action is needed, as this is a normal characteristic of the turntable operation.
Continue to use the microwave oven as usual.
If the turntable does not rotate at all, consult the troubleshooting section for 'Microwave oven will not operate'.