Miele@home not connecting or disconnects — WiFi connection failure

What does Miele@home WiFi issue mean?

Your Miele washing machine may experience sporadic or complete failures to connect to your home WiFi network. This can prevent you from using the Miele@mobile app for remote operation or to check your washing machine's status. This often happens due to interference from other household appliances.

• Interference from other appliances (e.g., microwave ovens, remote control toys) sharing the same frequency range.
• Insufficient WiFi signal strength at the washing machine's installation location.
• Home WiFi network issues (e.g., router problems).
• Miele@home service not available in your country.

Click steps to track your progress.

1. 1

   Check the WiFi signal strength near your washing machine; if weak, consider repositioning your WiFi router or the appliance.

2. 2

   Ensure there are no other interfering appliances, such as microwave ovens, operating close to the washing machine.

3. 3

   Restart your home WiFi router and then try to connect the washing machine to the network again using the Miele@mobile app.

4. 4

   Verify the Miele@home service is available in your region by checking the official Miele website, www.miele.com.

5. 5

   Review the Miele@mobile app for any specific error messages or additional troubleshooting guidance regarding connection issues.