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Demo: Wrong serial number

Demo mode: Wrong serial number detected

NIBE · SMO 20 Control Module

What does Demo: Wrong serial number mean?

This alarm is specific to demo mode and indicates an incorrect serial number is being used or detected by the SMO 20. It points to a setup issue within the demonstration environment.

Common Causes

  • An incorrect or unrecognized serial number was entered for the demo simulation.
  • The system is failing to correctly read the serial number in demo mode.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify the serial number entered or detected within the demo mode settings of the SMO 20.

  2. 2

    Ensure the correct serial number is being used for the specific demo unit.

  3. 3

    Refer to the demo setup instructions for proper serial number configuration for the SMO 20.

Browse all codes in this manual (54)
Verified technical data. Last updated: April 2026

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Source: NIBE SMO 20 Control Module
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