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Information message 334

Information message 334 — High temperature in

NIBE · SMO 20 Control Module

What does Information message 334 mean?

The heat pump has detected that the incoming temperature has exceeded its maximum permitted level. This is a protective measure to prevent overheating within the unit from returning water.

Common Causes

  • Return water temperature is too high.
  • External heat sources contributing to the return water temperature.
  • Circulation issues preventing proper heat exchange.
  • System settings for maximum incoming temperature limits set too low.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check the system's settings to ensure correct operation parameters for return temperatures.

  2. 2

    Verify all pumps and valves are functioning to ensure proper water circulation.

  3. 3

    Inspect for any external factors contributing to the high incoming temperature.

  4. 4

    Ensure adequate flow is being returned to the unit from the heating circuit.

  5. 5

    Update the NIBE SMO 20 firmware to the latest version.

Browse all codes in this manual (54)
Verified technical data. Last updated: April 2026

Related Faults

165Alarm 165 — Low pressure climate system264Alarm 264 — Permanent communication error with inverter294Alarm 294 — Incompatible heat pump
Source: NIBE SMO 20 Control Module
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