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Information message 418

Information message 418 — Low temperature water out (F2040)

NIBE · SMO 20 Control Module

What does Information message 418 mean?

The F2040 outdoor unit detects that the temperature of the outgoing water is too low. This indicates a potential issue with the heat pump's operation or a freezing risk, similar to Alarm 343 but often as an informational warning.

Common Causes

  • Water temperature leaving the F2040 unit is below the desired or safe threshold.
  • System settings are not optimized for current operating conditions.
  • Potential issue within the F2040 heat pump affecting water temperature.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify the F2040 unit is receiving power and operating normally.

  2. 2

    Check the system's temperature settings to ensure they are appropriate for the desired function (heating/cooling).

  3. 3

    Restart the F2040 unit by cycling its power if it's safe to do so.

  4. 4

    Update the NIBE SMO 20 firmware to the latest version if available.

  5. 5

    Consult the F2040 manual for further troubleshooting steps related to low water temperature.

Browse all codes in this manual (54)
Verified technical data. Last updated: April 2026

Related Faults

165Alarm 165 — Low pressure climate system264Alarm 264 — Permanent communication error with inverter294Alarm 294 — Incompatible heat pump
Source: NIBE SMO 20 Control Module
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