CodeRegistry
Brands
  1. Home
  2. NIBE
  3. SMO 20 Control Module
  4. Information message 419
About·Privacy·Terms

CodeRegistry — Your global library for technical solutions.

For your safety: always follow the equipment manufacturer’s official manuals. CodeRegistry is an independent help site and is not affiliated with the brands listed here.

Information message 419

Information message 419 — Freeze protection exchanger defrost

NIBE · SMO 20 Control Module

What does Information message 419 mean?

The F2040 unit has initiated a defrost cycle for the heat exchanger as a freeze protection measure. This indicates that temperatures are low enough to trigger this protective action, which is generally a normal system function.

Common Causes

  • Low ambient temperatures triggering an automatic freeze protection defrost.
  • Internal temperatures within the heat exchanger falling to a critical level.
  • Normal system operation in cold weather conditions.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Ensure the F2040 outdoor unit has clear airflow and is free from snow or ice buildup.

  2. 2

    Monitor the system to confirm the defrost cycle completes successfully.

  3. 3

    Check ambient temperatures to confirm if freeze protection is expected.

  4. 4

    No further action is typically required as this is a protective function.

Browse all codes in this manual (54)
Verified technical data. Last updated: April 2026

Related Faults

165Alarm 165 — Low pressure climate system264Alarm 264 — Permanent communication error with inverter294Alarm 294 — Incompatible heat pump
Source: NIBE SMO 20 Control Module
Open Manual (Page 14)Search more codes in this manual