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Missing menu for myUplink update

Missing menu for myUplink update — Software update menu missing from myUplink

NIBE · SMO 20 Control Module

What does Missing menu for myUplink update mean?

Users were unable to find or access the software update menu for the NIBE SMO 20 via the myUplink app, preventing remote firmware updates and access to new features.

Common Causes

  • Software bug causing the update menu to be inaccessible or hidden in myUplink.
  • Outdated myUplink app version.
  • Configuration issue preventing the menu from being displayed.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check for and perform firmware updates directly from the NIBE SMO 20 control module's menu.

  2. 2

    Ensure your myUplink app is updated to the latest version and restart the app.

  3. 3

    Update the NIBE SMO 20 firmware to version v9718R2 or later to restore the update menu in myUplink.

Browse all codes in this manual (54)
Verified technical data. Last updated: April 2026

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Source: NIBE SMO 20 Control Module
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