Samsung · Intesis Home Automation
This error signifies an issue with either incorrect or missing option settings from the indoor unit's remote controller, or a problem with the outdoor unit's EEPROM data. Both affect the system's configured operation.
Click steps to track your progress.
Verify the DIP switch settings or configuration options on the indoor unit's remote controller match the system requirements.
Check the outdoor unit's EEPROM data settings, if accessible through the system interface or service tools.
Perform a power cycle on both the indoor and outdoor units to attempt a reset.
If the outdoor unit has an EEPROM data error, this usually requires professional diagnosis and potentially a replacement of the control board.
Consult the specific Samsung unit manuals for correct option settings.