Samsung · Intesis Home Automation
This error indicates a communication problem between the primary outdoor unit and any secondary (sub) outdoor units in a multi-unit system. This prevents coordinated operation.
Click steps to track your progress.
Switch off the power to all outdoor units in the system from the main electrical panel.
Examine the communication cable that links the main outdoor unit to the sub outdoor units for damage or loose connections.
Confirm that the address settings for each sub outdoor unit are correct and unique according to the installation manual.
Ensure that all outdoor units are receiving proper power.
Restore power to all units and check for system communication. If the error persists, an HVAC technician should perform further diagnostics.