Samsung · Air Conditioning
The electronic expansion valve (EEV) or another internal valve has a detected error during self-diagnosis, indicating it may be stuck closed or malfunctioning.
Click steps to track your progress.
Turn off the air conditioner at the main power supply, wait 5 minutes, then restart.
Observe if the unit's cooling or heating performance is severely impacted.
If the error persists, contact a qualified service technician to inspect the EEV or other valves.