Samsung Air Conditioning
94 fault codes documented
Condenser temperature sensor error — Outdoor coil temperature sensor fault
The condenser temperature sensor, located in the outdoor unit, is reporting an error. This sensor monitors the refrigerant temperature in the outdoor coil. This outdoor sensor error will cause the unit to turn off.
Communication error — Indoor/outdoor inverter main MICOM communication lost
A communication error has occurred between the indoor and outdoor inverter MAIN MICOM components for at least one minute. This prevents proper system operation and displays 'Communication error'.
Communication error after finishing tracking — System communication issue following a tracking process
A communication error has occurred after the system completed a 'tracking' procedure. This might relate to unit pairing or initial setup processes and indicates an internal communication issue.
Communication error between main and inverter microcontrollers — Internal communication fault
This error indicates a communication failure between the main microcontroller (MAIN MICOM) and the inverter microcontroller (INVERTER MICOM) within the outdoor unit. This prevents proper operation and will cause the system to stop.
Cooling operation blocked — Unit cannot enter cooling mode
The air conditioner is unable to initiate or continue cooling operation due to an internal system check or a conflict in settings. This is a self-diagnostic error.
Current sensor error - (No specific code given)
An unspecified current sensor error has been detected, which may affect the system's ability to monitor current draw and operate safely.
Indoor freezing detected — Evaporator coil is freezing
The system has detected that the indoor unit's evaporator coil is freezing, which often leads to reduced airflow and poor performance. This causes the compressor to stop and triggers an outdoor unit protection control error.
Duplicated address setting error — Multiple indoor units have the same address
The system has detected that two or more indoor units have been assigned the same address. This causes a communication error and prevents proper operation.
E108 — Duplicated communication address
Multiple indoor units within the system are configured with the same communication address, causing conflicts.
E121 — Indoor room temperature sensor error (Short or Open)
The indoor unit's room temperature sensor is either short-circuited or has an open circuit, preventing accurate temperature readings.
E121, E122, E123 - Indoor temperature sensor error (Room, EVA IN, EVA OUT)
The indoor unit's room temperature sensor (E121), evaporator inlet sensor (E122), or evaporator outlet sensor (E123) is reporting a short circuit or an open circuit. This means the sensor is not functioning correctly.
E122 — Indoor EVA IN sensor error (Short or Open)
The indoor unit's Evaporator Inlet (EVA IN) temperature sensor has a short circuit or an open circuit.
E123 — Indoor EVA OUT sensor error (Short or Open)
The indoor unit's Evaporator Outlet (EVA OUT) temperature sensor has a short circuit or an open circuit.
E153 — Float switch error (2nd detection)
The float switch has detected a high water level in the drain pan, indicating a potential blockage or issue with the drainage system.
E154 — Indoor fan error
The indoor unit's fan is not operating correctly or has encountered an error.
E163 — EEPROM option error
An error has occurred with the EEPROM (memory) option settings, which may prevent proper unit operation.
E164 — Incompatible outdoor unit (Wind-Free function)
An outdoor unit has been connected that does not support the Wind-Free function, causing a compatibility error.
E198 — Temperature fuse error
The temperature fuse in the terminal box has disconnected, indicating a potential overheating condition or electrical fault.
E201 — Indoor/outdoor communication error (Pre-tracking failure or unit quantity mismatch)
There is a communication error between the indoor and outdoor units, either during initial setup (pre-tracking) or because the actual number of indoor units differs from the outdoor unit's quantity setting.
Error E202 / Communication error — Indoor and outdoor unit communication lost
The indoor and outdoor units have lost communication for at least one minute, leading to an E202 error code and stopping operation. The wired remote controller displays 'Communication error'.
E203 — Communication error between indoor and outdoor units
This error indicates a problem with the communication connection or power supply between your indoor and outdoor air conditioning units. It can prevent the system from operating correctly.
E221, E231, E251, E320 — Outdoor Unit Sensor Error
These codes indicate a problem with one of the temperature or pressure sensors in the outdoor unit. E221 relates to the outdoor unit temperature sensor, E231 to the condenser (COND.) sensor, E251 to the discharge sensor, and E320 to the OLP sensor.
E403 — Outdoor Unit Freezing Detected when Compressor Stops
This error indicates that freezing conditions have been detected in the outdoor unit while the compressor is stopped. This could be due to issues with airflow or the electronic expansion valve (EEV).
E404 — Outdoor Overload Protection Control Active when Compressor Stops
This error signifies that the outdoor unit's overload protection has activated while the compressor is stopped, likely due to issues with the fan, electronic expansion valve (EEV), or temperature sensors.
E407 — High Pressure Switch error or connector open
The high-pressure switch has an error or its connector is open, indicating a potential issue with refrigerant pressure.
E416 — Outdoor Compressor Discharge Temperature Protection
This error indicates that the compressor's discharge temperature in the outdoor unit has reached a protective limit, possibly due to low refrigerant, a blocked valve, or a faulty temperature sensor.
E422 — Pipe Blocking Error
This error suggests a blockage within the refrigerant piping system, which can severely impede the flow of refrigerant and prevent the unit from cooling or heating effectively.
E424 — 3-Phase Power Cable Disconnection or Blown Fuse
This error indicates a disconnection in the 3-phase power supply cable to the outdoor unit or a blown fuse on the EMI (Electromagnetic Interference) control board. A similar 'Terminal Block Thermal FUSE error' is also indicated.
E425 — Reverse phase or open phase (3-phase)
The 3-phase power supply to the outdoor unit has a reverse phase (incorrect phase sequence) or an open phase (one or more phases missing).
E440 — Heating Not Possible: Outdoor Temperature Exceeds 30°C
This is not a product fault but a protection feature. The air conditioner will not operate in heating mode when the outdoor temperature is above 30°C to protect the unit and ensure efficient operation.
E441 — Cooling Not Possible: Outdoor Temperature at -5°C or Below
This is a product protection feature. The air conditioner will not operate in cooling mode when the outdoor temperature is -5°C or colder to protect the unit and ensure efficient operation.
E458 — Outdoor fan speed error (FAN1)
The system has detected an error with the operation or speed of the outdoor unit's Fan 1.
E458, E475 — Outdoor Unit Fan Error
These codes indicate a problem with the outdoor unit's fan, which is essential for dissipating heat and proper operation of the air conditioner.
E461 — Inverter compressor operation failure
This error indicates that the inverter compressor in the outdoor unit is not operating correctly or has failed.
E461, E467 — Compressor Startup and Rotation Error
These codes indicate that the compressor in the outdoor unit is having trouble starting or maintaining proper rotation, which is vital for the refrigeration cycle.
E462 — System stop due to full current control
The system has stopped operation because it detected an excessive current draw, triggering a full current control protection.
E462, E484 — Under-Current or PFC Over-Current Error
These errors relate to issues with the electrical current. E462 typically signifies an under-current condition, while E484 points to an over-current in the Power Factor Correction (PFC) circuit.
E463 — OLP Overheating and Compressor Shutdown
This error indicates that the OLP (Overload Protection) has detected overheating, causing the compressor to stop. This often relates to issues with refrigerant flow or cooling of components.
E464 — IPM Over-Current Error
This error indicates that the Intelligent Power Module (IPM) has detected an excessive electrical current, which triggers a protective shutdown to prevent damage to components.
E465 — Compressor Vlimit Error
This error suggests a problem with the compressor's operating voltage limits, possibly indicating an abnormal compressor function or an issue with the inverter control board.
E466 — DC Link Over-Current or Low-Voltage Error
This error indicates a problem with the DC Link voltage, specifically either an over-current condition or a low-voltage condition within the power circuit. This affects the inverter's ability to supply stable power.
E466, E483, or E488 — Power supply or voltage sensor error
These codes indicate problems related to the power supply, DC Link voltage levels (either too low or too high), or a fault with the AC input voltage sensor. This can prevent the unit from operating correctly.
E467 — Compressor abnormal rotation or unconnected wire
This error indicates that the compressor is rotating abnormally or that one of its wires is disconnected.
E468 — Current Sensor Error
This error indicates a problem with the current sensor, which monitors the electrical current within the air conditioning system. This can be due to data corruption or an issue with the control board.
E469 — DC-Link voltage sensor error (Short or Open)
The DC-Link voltage sensor has a short circuit or is open, or the DC LINK value is not within its normal range (280~320V).
E470 — Outdoor unit EEPROM Read/Write error (Option)
There is an error when the outdoor unit tries to read or write data from its EEPROM (Electrically Erasable Programmable Read-Only Memory), possibly due to missing option data.
E471 — OTP Error (Over Temperature Protection)
This error typically refers to an Over Temperature Protection fault, meaning a component has become too hot and the system has shut down to prevent damage. This might be related to internal firmware or sensor issues.
E474 — IPM/PFCM Temperature Sensor Error
This error indicates a malfunction with the temperature sensor associated with the IPM (Intelligent Power Module) or PFCM (Power Factor Correction Module) in the outdoor unit, critical for power management.
E474, E500 — IPM temperature sensor error or IPM overheat
These errors indicate either a problem with the temperature sensor for the Inverter Power Module (IPM) or Power Factor Correction Module (PFCM), or that the IPM itself is overheating in the outdoor unit's inverter compressor.
E475 — Inverter fan 2 error (FAN2)
The system has detected an error with the operation or speed of the inverter unit's Fan 2.
E483 — Hardware detected DC link overvoltage
The system's hardware has detected an excessive voltage on the DC Link circuit.
E484 — PFC Overload (Over current) Error
The Power Factor Correction (PFC) circuit in the outdoor unit has detected an overload or overcurrent condition.
E485 — Input current sensor error (Short or Open)
The input current sensor for Inverter 1 has a short circuit or is open, detecting a problem even when the unit is stopped.
E488 — Inverter input voltage sensor error
The sensor that measures the input voltage to the inverter has detected an error.
E500 — Outdoor Inverter Compressor IPM Overheat Error
This error indicates that the Intelligent Power Module (IPM) for the outdoor unit's inverter compressor has overheated. This could be due to poor component assembly or restricted airflow.
E508 — Smart install mode was not carried out
This error indicates that the 'installation smart install mode' was not successfully completed after the air conditioner installation. The unit will not work until this mode is completed successfully. This is not a malfunction but an indication of an incomplete setup.
E554 — Gas Leakage Error
This error indicates that the system has detected a refrigerant gas leak. This is a serious issue that can impact cooling/heating performance and potentially harm the environment.
E556 — Capacity Inconsistency Error
This error indicates an inconsistency in the capacity settings or model information between the outdoor and indoor units, which can prevent proper operation.
E557 — DPM remote controller option error
There is an error with the option settings on the DPM (Distributed Power Module) remote controller.
E590 — Inverter EEPROM Checksum error
The Inverter EEPROM (memory) has a checksum error, indicating potential data corruption or an issue with the stored configuration.
EEPROM Error — Configuration or component issue
This error indicates a problem with the EEPROM (Electrically Erasable Programmable Read-Only Memory) component or its option settings. The EEPROM stores important configuration data for the unit.
EEPROM Error or Capacity Inconsistency — Internal memory or unit mismatch
This error indicates a problem with the unit's internal memory (EEPROM) or an inconsistency between the indoor and outdoor unit model settings. E556 specifically refers to a capacity inconsistency between units.
EEPROM circuit failure — Internal memory fault
The EEPROM (Electrically Erasable Programmable Read-Only Memory) circuit, which stores critical settings and operating data, has failed. This is an internal component error.
Float Switch Detected — Water overflow warning
This indicates that the float switch in the condensate drain pan has been activated, signaling that the drain pan is full of water and there's a risk of overflow.
Float Switch Detected — Drain pan full or blocked drain
This error means the float switch has detected that the condensate drain pan is full of water, likely due to a clog in the drain line. This mechanism prevents water overflow.
Indoor Unit Heat Exchanger IN/OUT Sensor Error — Open or Short circuit
This error indicates an issue with the heat exchanger inlet or outlet temperature sensors in the indoor unit. These sensors monitor refrigerant temperatures within the heat exchanger.
Heating operation blocked — Unit cannot enter heating mode
The air conditioner is unable to initiate or continue heating operation due to an internal system check or a conflict in settings. This is a self-diagnostic error.
High pressure blockage or complete refrigerant leakage detected
This self-diagnostic error indicates either a blockage in the high-pressure side of the system or a complete loss of refrigerant. This will prevent the unit from operating.
Indoor fan error — Indoor unit fan motor fault
The indoor unit's fan motor is experiencing an error, which can lead to insufficient airflow and poor cooling or heating performance. This error indicates a problem with the indoor fan's operation.
Indoor Fan Motor Error — Fan not operating correctly
This indicates a problem with the fan motor located in the indoor air conditioning unit, which circulates air within your room. The fan might not be spinning at the correct speed or has stopped.
Indoor Unit Fan Motor Error — Malfunction detected
This error indicates a problem with the fan motor inside the indoor unit. The fan is crucial for circulating air and proper operation.
Indoor Heat Exchanger Sensor Error — Open or Short circuit
This error signals a problem with the temperature sensors that monitor the heat exchanger coils inside the indoor unit. These sensors are crucial for efficient operation.
Indoor Room Temperature Sensor Error — Open or Short circuit
This indicates an issue with the temperature sensor located inside your indoor air conditioning unit, which is responsible for measuring the room's temperature. It may be due to a faulty connection or a sensor malfunction.
Indoor float sensor error — Water level detection fault
The indoor unit's float sensor has detected an issue, likely indicating a high water level in the drain pan. This is a self-diagnostic error and will cause the unit to turn off.
Indoor sensor error — Indoor evaporator pipe sensor fault
The indoor unit's evaporator (Eva In) pipe sensor is either open (disconnected) or short-circuited (faulty). This impacts the system's ability to monitor refrigerant temperatures and stops operation.
Indoor temperature sensor error — Room temperature sensor fault
The indoor unit's room temperature sensor has an open or short circuit, meaning it cannot correctly read the room temperature. This is an indoor sensor error and will cause the unit to turn off.
Indoor unit Evaporator Inlet sensor error — Indoor pipe sensor fault
The indoor pipe sensor, also known as the evaporator inlet sensor, has an open or short circuit. This prevents the unit from monitoring refrigerant temperature correctly and will cause the unit to turn off.
Indoor unit communication error — Indoor unit communication issue
The wired remote controller displays a communication error, indicating a problem with how the indoor unit is communicating with other parts of the system. This error will cause the system to turn off.
No response error address from indoor unit — Indoor unit not responding
The outdoor unit is not receiving a response from one of the indoor units at its assigned address. This indicates a communication breakdown and stops the system from operating.
Outdoor Temperature Sensor Error — Malfunction detected
This error indicates a problem with the temperature sensors on the outdoor unit, such as the outdoor ambient, condenser, or discharge temperature sensors. These are vital for the unit's operating logic.
Outdoor Valve Clogging Error — High pressure detected
This error indicates that there might be a blockage in the outdoor unit's valve, leading to unusually high pressure within the system. This can affect cooling or heating performance.
Outdoor Valve Clogging Error — Refrigerant line blockage
This error suggests a blockage in the outdoor valve, which can lead to high pressure in the refrigerant system and impair the unit's performance.
Outdoor fan error — Outdoor unit fan motor fault
The outdoor unit fan motor is not operating correctly, which can lead to overheating and system performance issues. This is a self-diagnostic error and will cause the unit to turn off.
Outdoor sensor error — Inverter emission temperature sensor fault
The inverter's emission temperature sensor is faulty or incorrectly connected. This leads to an 'Outdoor sensor error' message and prevents proper system operation.
Outdoor temperature sensor error — Outdoor ambient temperature sensor fault
The sensor that measures the outdoor ambient temperature is reporting an error, possibly due to an open or short circuit. This is an outdoor sensor error and will cause the unit to stop operating.
Outdoor unit power not on — No power to the 3-phase outdoor unit
The outdoor unit, specifically a 3-phase product, is not receiving power. This prevents the entire air conditioning system from operating and requires an initial diagnosis of the power supply.
Outdoor unit protection control error — Inverter total current or PFC over current
The inverter has detected an abnormal total current or PFC (Power Factor Correction) overcurrent condition. This triggers an outdoor unit protection control error, stopping operation.
Outdoor overload protection — Outdoor unit or compressor is overloaded
The outdoor unit has detected an overload condition, causing the compressor to stop as a protective measure. This indicates the system is under excessive strain and is an outdoor unit protection control error.
Indoor Unit Room Temperature Sensor Error — Open or Short circuit
This error means there's a problem with the temperature sensor inside the indoor unit that measures the room temperature. It could be an electrical open circuit or a short circuit.
Self diagnostic error — Outdoor fan 1 fault
A fault has been detected with outdoor fan 1, triggering a self-diagnostic error and preventing normal operation of the air conditioner.
Thermal Fuse Open Error — Overheating protection triggered
A thermal fuse has opened, which is a safety mechanism designed to protect the unit from overheating. This indicates that a component has reached an unsafe temperature, causing a system shutdown.
Inverter compressor startup error — Compressor failed to start
The inverter compressor in the outdoor unit failed to start correctly, triggering a protection control error. This prevents the system from cooling or heating.
Inverter emission temperature sensor error — Discharge temperature sensor fault
This error indicates a problem with the emission (or discharge) temperature sensor in the inverter system, which monitors the temperature of the refrigerant leaving the compressor. This outdoor sensor error will cause the unit to turn off.
Inverter total current or PFC overcurrent error — Excessive current detected
The inverter system has detected an excessive total current or an overcurrent in the Power Factor Correction (PFC) circuit, triggering a protection shutdown. The unit will turn off.