Samsung · Air Conditioning
This error indicates a problem with the communication connection or power supply between your indoor and outdoor air conditioning units. It can prevent the system from operating correctly.
Click steps to track your progress.
Turn off the air conditioner at the main power switch or circuit breaker and wait at least 30 seconds.
Turn the power back on and see if the error clears.
Check that all communication cables between the indoor and outdoor units are correctly and securely connected, specifically F1 (Red) and F2 (Blue).
Ensure the power connections (1(L), 2(N)) are also securely connected.
If the error persists after checking connections and power cycling, contact customer support for further assistance.