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Outdoor unit power not ON (3-phase)

Outdoor unit power not on — No power to the 3-phase outdoor unit

Samsung · Air Conditioning

What does Outdoor unit power not ON (3-phase) mean?

The outdoor unit, specifically a 3-phase product, is not receiving power. This prevents the entire air conditioning system from operating and requires an initial diagnosis of the power supply.

Common Causes

  • The main power switch for the outdoor unit is off or has tripped.
  • An issue with the 3-phase power supply, such as a missing phase or voltage imbalance.
  • A blown fuse or tripped circuit breaker dedicated to the outdoor unit.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check the main power switch or circuit breaker for the outdoor unit. Ensure it is in the 'ON' position.

  2. 2

    Verify that all three phases of the power supply are present and stable (this often requires a multimeter and should be done by a qualified electrician).

  3. 3

    Check for any blown fuses in the outdoor unit's electrical panel.

  4. 4

    Power cycle the entire air conditioning system by turning off the main power, waiting a moment, then restoring it.

Browse all codes in this manual (94)
Verified technical data. Last updated: April 2026

Related Faults

COND temperature sensor errorCondenser temperature sensor error — Outdoor coil temperature sensor faultCommunication errorCommunication error — Indoor/outdoor inverter main MICOM communication lostCommunication error after trackingCommunication error after finishing tracking — System communication issue following a tracking process
Source: Samsung Air Conditioning
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