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E164

E164 — Incompatible outdoor unit (Wind-Free function)

Samsung · Air Conditioning

What does E164 mean?

An outdoor unit has been connected that does not support the Wind-Free function, causing a compatibility error.

Common Causes

  • Mismatched outdoor unit model
  • Outdoor main PBA (Printed Board Assembly) software issue
  • Outdoor EEPROM data error

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify the compatibility of your outdoor unit model with the indoor unit and its advertised features.

  2. 2

    Consult your installer to check if the outdoor unit is the correct model for Wind-Free functionality.

  3. 3

    A qualified technician may need to check the outdoor main PBA software and EEPROM data.

Browse all codes in this manual (94)
Verified technical data. Last updated: April 2026

Related Faults

COND temperature sensor errorCondenser temperature sensor error — Outdoor coil temperature sensor faultCommunication errorCommunication error — Indoor/outdoor inverter main MICOM communication lostCommunication error after trackingCommunication error after finishing tracking — System communication issue following a tracking process
Source: Samsung Air Conditioning
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