Samsung · Air Conditioning
The system has detected that the indoor unit's evaporator coil is freezing, which often leads to reduced airflow and poor performance. This causes the compressor to stop and triggers an outdoor unit protection control error.
Click steps to track your progress.
Check if the indoor unit's air intake is blocked by furniture, curtains, or debris. Clear any obstructions.
Ensure the indoor fan is operating normally and producing sufficient airflow.
Clean or replace the air filter if it is dirty or clogged.
Power cycle the air conditioner to reset the protection control.