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No image

No image — Nothing prints on the page

Samsung · Laser Printers

What does No image mean?

The printer produces blank pages or no image appears when printing. This can be due to toner issues, a problem with the Laser Scanning Unit (LSU), or electrical faults.

Common Causes

  • OPC drum not properly grounded
  • LSU (Laser Scanning Unit) malfunction
  • Toner cartridge is empty or low
  • Issue with video data transmission to the printer

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Gently shake the toner cartridge to redistribute toner, then try printing again.

  2. 2

    Ensure the toner cartridge is correctly installed and not empty; replace if necessary.

  3. 3

    Turn the printer off, wait 30 seconds, then turn it back on to reset.

  4. 4

    If the problem persists, consult your printer's full user manual for further troubleshooting or consider professional service.

Browse all codes in this manual (57)
Verified technical data. Last updated: April 2026

Related Faults

Abnormal PrintingAbnormal printing — Strange characters or no outputAbnormal noise (scanner)Abnormal noise — Scanner making unusual soundsCover openCover open — Printer indicates a cover is not closed
Source: Samsung Laser Printers
Open Manual (Page 117)Search more codes in this manual