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Scanner Paper Jam

Original paper jam in front of scanner — Document feeder jam

Samsung · Laser Printers

What does Scanner Paper Jam mean?

Paper has become jammed in the Automatic Document Feeder (DADF) while scanning, either during duplex scanning or when feeding originals.

Common Causes

  • Paper stuck in the DADF path.
  • Too many originals loaded.
  • Misaligned paper.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Open the Automatic Document Feeder (DADF) cover.

  2. 2

    Carefully remove any jammed paper fragments from the path.

  3. 3

    Close the DADF cover securely.

  4. 4

    Reload the originals and try the scanning job again.

Browse all codes in this manual (57)
Verified technical data. Last updated: April 2026

Related Faults

Abnormal PrintingAbnormal printing — Strange characters or no outputAbnormal noise (scanner)Abnormal noise — Scanner making unusual soundsCover openCover open — Printer indicates a cover is not closed
Source: Samsung Laser Printers
Open Manual (Page 110)Search more codes in this manual