System error #10-004 — User Interface (UI) error

What does System error: #10-004 mean?

An error has occurred with the printer's user interface or control panel. This might prevent you from interacting with the printer's functions.

• UI connector is loose or faulty
• OPE board or main board malfunction

Click steps to track your progress.

1. 1

   Turn the printer completely off, wait 30 seconds, then turn it back on.

2. 2

   Check for any visible loose connections to the control panel (if accessible and safe to do so per your user guide).

3. 3

   If the error persists, contact service for assistance.