Toner cartridge not compatible — Incorrect cartridge installed

What does Toner cartridge not compatible mean?

The installed toner cartridge is not the correct model or type for your printer, or it's a non-genuine cartridge not recognized by the printer.

• Wrong toner cartridge model used
• Non-genuine or third-party cartridge not recognized by the machine

Click steps to track your progress.

1. 1

   Remove the incompatible toner cartridge from the printer.

2. 2

   Refer to your printer's user guide or the manufacturer's website to confirm the correct toner cartridge model number.

3. 3

   Install a genuine, compatible toner cartridge designed for your specific printer model.