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1

Diagnostic Code 1 - Water level does not drop

Samsung · Washing Machines

What does 1 mean?

The washing machine detected that the water level in the drum did not decrease below the reset level within 15 minutes. This usually indicates a draining issue.

Common Causes

  • Drain pump malfunction
  • Blocked drain hose or filter
  • Improper drain hose installation

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check if the drain hose is bent, kinked, or obstructed.

  2. 2

    Clean the pump filter (debris trap) at the bottom of the washer.

  3. 3

    Ensure the drain hose is positioned correctly according to the installation instructions.

Browse all codes in this manual (95)
Verified technical data. Last updated: April 2026

Related Faults

11Error 11 (FAiL) - EEPROM fault, program settings reset1C1C — Water Level sensor is not working properly.1dC41dC4 error - FlexWash upper latch button missing
Source: Samsung Washing Machines
Open Manual (Page 24)Search more codes in this manual