PIN code lost - Installer commissioning PIN reset

What does PIN code lost mean?

The PIN code required for installer commissioning has been lost. A new PIN can be created using the Wiser Home application.

• The commissioning PIN code was not recorded or has been forgotten.
• Access to the installer commissioning mode is blocked.

Click steps to track your progress.

1. 1

   Open the Wiser Home application on your smartphone.

2. 2

   Navigate to the settings or commissioning section.

3. 3

   Select the option to 'Reset PIN code' and follow the on-screen instructions.

4. 4

   You may need to put the charging station into a specific mode (e.g., by pressing the side button) to allow the PIN reset.

5. 5

   Ensure you have the latest version of the Wiser Home app installed.