Solid orange LED - Locked

What does Solid Orange mean?

The charging station is locked and cannot initiate a charging session. This could be due to a specific lock-out feature or an internal state.

• The charging station has been manually locked via the app or a setting.
• A security feature has been activated.
• An internal error has put the charger in a locked state.

Click steps to track your progress.

1. 1

   Check the Wiser Home app to see if the charging station is locked and try to unlock it.

2. 2

   Restart the Schneider Charge by switching its power off and on.

3. 3

   Ensure no external locking mechanism is engaged.

4. 4

   If the issue persists, contact customer support.