White light flashing then power off - Serious power supply overvoltage

What does White light flashing and then power off mean?

The charging station flashed white then powered off, indicating a serious overvoltage condition (over 300V between phase and neutral). This is a safety shutdown.

• A significant voltage surge or overvoltage event on the electrical supply.
• Potential damage to the charging station due to excessive voltage.
• Faulty power supply wiring.

Click steps to track your progress.

1. 1

   Switch off the power supply to the charging station immediately.

2. 2

   Investigate the cause of the overvoltage. Check your home's electrical supply voltage.

3. 3

   Do not restore power to the charging station until the overvoltage issue is resolved.

4. 4

   The charging station may have been damaged and could require professional inspection or replacement.