White light flashing then power off - Power supply overvoltage

What does White light flashing then power off mean?

The charging station detected a dangerously high voltage (over 300V) on the power line. This is a safety measure to protect the unit.

• A severe voltage surge or overvoltage event on the electrical grid.
• Faulty power supply wiring.
• The charging station may have sustained damage from the overvoltage.

Click steps to track your progress.

1. 1

   Switch off the power supply to the charging station immediately.

2. 2

   Check the voltage of your home's power supply with a multimeter if you are qualified, or contact an electrician.

3. 3

   If the overvoltage condition persists, do not power the charging station back on until the supply issue is resolved.

4. 4

   The charging station may require servicing or replacement if damaged by the overvoltage.