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No Balance Indicator lights illuminated

No Balance Indicator lights illuminated — PT is not ready, do not step on

Segway · i2 SE and x2 SE

What does No Balance Indicator lights illuminated mean?

When no Balance Indicator lights are illuminated, the PT is not ready to be stepped on. This may indicate it is not powered on or has encountered an error.

Common Causes

  • PT is not powered on
  • An unindicated error condition has occurred

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Ensure the PT is powered on.

  2. 2

    Check for any error icons on the InfoKey Controller.

  3. 3

    Verify Batteries are properly installed and charged.

  4. 4

    If the issue persists, consult troubleshooting sections or contact support.

Browse all codes in this manual (25)
Verified technical data. Last updated: April 2026

Related Faults

Any of the four outer Balance Indicator lights are redOuter Balance Indicator Lights Red - Imbalance detectedBalance Indicator lights flashBalance Indicator Lights Flash - System fault or low batteryBattery Charge Indicator lights offBattery Charge Indicator lights off — No AC power or cord issue
Source: Segway i2 SE and x2 SE
Open Manual (Page 33)Search more codes in this manual