Drum won't rotate - Door lock, obstruction, or motor issue

What does drum won't rotate mean?

The drum is not spinning, either during the wash or spin cycles. Check the door lock, look for obstructions, and verify the motor and its connections.

• Door is not locked
• Garment or mechanical obstruction between drum and tub
• Harness connection issue
• Motor problem

Click steps to track your progress.

1. 1

   Verify the door is locked after starting a cycle.

2. 2

   Try to move the drum manually when the washer is off to check for obstructions.

3. 3

   Check harness connections and continuity between ACU and motor.

4. 4

   Check the motor circuit (Refer to TEST #3, page 15).