Whirlpool Diagnostic Mode
51 fault codes documented
Display Shows 888 or 88 — No Saved Fault Codes
When the washer has no stored fault codes, the seven-segment display will show '888' or '88' when entering certain diagnostic modes.
ACU Power Check Failure — Power or Connection Issue
This test verifies power flow to and from the Appliance Control Unit (ACU). Failure can indicate issues with the power cord, interference filter, or connections to the ACU.
Clean Washer LED Flashing — Reminder to Run Clean Cycle
The 'Clean Washer' LED will flash at the end of a wash cycle as a reminder to run the 'Clean Washer' cycle. This reminder appears after 30 wash cycles have been completed since the last cleaning.
Drum Light Does Not Turn On — Door Switch or Light Issue
If the light inside the drum does not illuminate (on models equipped with one), there might be a problem with the door switch, the wiring, or the light bulb itself.
Fault/Error Code Displayed — System or Component Issue
The washer displays fault codes in the format F# E#. The F# code indicates the system or category that has a problem, and the E# code specifies the exact component or subsystem that is suspected. Up to ten codes can be stored.
F0E2 - Oversuds detected
Excessive suds have been detected in the washer tub. The washer is trying to reduce the suds automatically. If the problem continues, it may be due to incorrect detergent usage.
F0E4 - High temperature error during wash cycle
The washer detected a high temperature during the wash cycle. This could be related to the water supply or the heating element.
F0E5 - Off balance load
The load in the drum is unbalanced or too large, preventing proper spinning. Avoid tightly packing the drum or washing single, heavy items alone.
F1E1 - Main relay issue
There is an issue with the main relay, which controls power to various components. This typically requires replacing the ACU (Appliance Control Unit).
F1E2 - MCU over- or under-voltage error
The Main Control Unit (MCU) is experiencing voltage that is too high or too low. This could be an issue with the household power supply.
F3E1 - Pressure sensor signal missing or out of range
The water level sensor is not sending a signal, or the signal it is sending is not within the expected range. This usually means the water level sensor needs to be checked or replaced.
F3E2 - Wash NTC open or shorted
The wash temperature sensor (NTC) has an open circuit or a short circuit. The washer may still function, but temperature control during the wash will be affected.
F3E5 - Dry NTC fault
The dry temperature sensor has detected an out-of-range reading, an open circuit, or a short circuit. The wash function will still work, but the drying function will not operate.
F4E1 - Wash heater relay error or no feedback signal
The ACU cannot detect a temperature increase from the wash heater, indicating a problem with the heater relay or its feedback signal.
F5E2 - Lock failure
The washer is unable to lock the door. This prevents the cycle from starting or continuing.
F5E4 - Door not open error
The door is not opening as expected. This can occur after a cycle or when trying to manually unlock.
F6E1 - No communication from HMI to ACU
The ACU (Appliance Control Unit) is not receiving communication signals from the HMI (Human-Machine Interface), which includes buttons and displays.
F6E2 - No communication from ACU to HMI
The HMI (Human-Machine Interface) is not receiving communication signals from the ACU (Appliance Control Unit). This means the main control unit isn't communicating with the user interface.
F6E3 - No communication from MCU to ACU
The ACU (Appliance Control Unit) is not receiving communication signals from the MCU (Main Control Unit). This indicates a critical internal communication failure.
F7E10 or F7EA — Motor Disconnected Error
This error code indicates that the system believes the motor has become disconnected. This is usually related to the wiring or the motor's electrical connection.
F7E12 or F7EC — Motor Control/Unit Overload
This code suggests that the motor control unit is experiencing an overload condition. This could be due to excessive load on the motor or an internal component issue.
F7E2 — Motor Control/Unit Over Temperature or Over Current
This error indicates that the main motor control unit has overheated or experienced an over current condition. It could also mean there is an internal failure within the unit.
F7E8 — Motor Over Temperature
This error code signifies that the main motor has overheated. This can happen if the motor is working too hard or has an internal issue.
F7E9 — Motor Will Not Turn (Locked Rotor)
This error means the motor is unable to turn, often referred to as a locked rotor condition. This could be due to a physical blockage or an electrical issue.
F8E1 — Valve Failure
This error code indicates a problem with one of the water inlet valves. The machine may not be filling correctly or at all.
F8E3 — Overflow Error
This error means the water level sensor has detected that the machine has overfilled with water. This could be due to a faulty valve or sensor.
F9E1 — Long Drain Error
This error indicates that the machine is taking too long to drain the water. This usually points to a blockage in the drain system.
Display Flashing During HMI Test — Active Fault Code
If the display starts flashing while you are performing the Human-Machine Interface Test, it indicates that an active fault code is currently detected by the washer. Only one such code is displayed at a time.
Display Flashing During Quick Diagnostic Test — Active Fault Code
If the seven-segment display begins flashing while you are in the Quick Diagnostic Test mode, it means the washer is currently detecting an active fault code. Only one active code can be shown at a time.
ACU Status LED Blinking Slowly — ACU Functioning Normally
The Appliance Control Unit (ACU) has a status LED. After power-up, a rapid blink followed by a slow blink (0.5 seconds on, 0.5 seconds off) indicates that the microcontroller and its power supply are functioning correctly.
Leaking — Water Escape from Washer
Water escaping from the washer can be caused by various issues, including loose hoses, drain problems, overloading, or internal component leaks.
No beep sound is heard - Beep volume setting or internal fault
The washer is not producing beep sounds for button presses or cycle completion. This could be a setting issue or a fault with the speaker or control unit.
No Button Sound — Sound Feature Deactivated
If you press buttons on the control panel and do not hear any sound feedback, it's possible that the button sound feature has been turned off in the settings.
No Indicators or Display Turn On — Power or Interface Issue
This indicates that the washer is not receiving power or the main control interface is not functioning. This prevents any lights or displays from activating.
None of the indicators or display turn on - No power to HMI
The control panel lights, display, and buttons are not turning on. This indicates a power issue to the Human-Machine Interface (HMI) or a fault within the HMI itself.
Poor Dry Performance — Heating or Airflow Issue
If clothes are not drying properly, it typically points to a problem with the drying heating element, the temperature sensor, or the blower motor.
Poor Wash Performance — Suds, Water Level, or Load Issues
Suboptimal washing results can be due to excessive suds, incorrect water levels, improper loading, or using the wrong detergent or cycle.
Sanitize Cycle LED Flashing — Sanitizing Temperature Not Achieved
This LED flashing indicates that the required temperature for the sanitize cycle was not reached. This could be due to issues with water supply or the heating element.
Some buttons do not light indicators - HMI fault
Individual buttons on the control panel are not lighting up as expected. This suggests a specific issue with the Human-Machine Interface (HMI).
Vibration or Noise — Installation or Component Issue
Excessive vibration or unusual noise during operation can stem from installation problems, loose components, or issues with the washer's suspension system.
Door won't lock - Door not closing or mechanism faulty
The washer door is not locking, which prevents cycles from starting. This could be because the door isn't fully closed or the lock mechanism is malfunctioning.
Door won't unlock - Door latch issue or power reset needed
The washer door cannot be unlocked, preventing access to the drum. This might be due to a misaligned latch or a malfunctioning lock mechanism.
Drum won't rotate - Door lock, obstruction, or motor issue
The drum is not spinning, either during the wash or spin cycles. Check the door lock, look for obstructions, and verify the motor and its connections.
HMI won't accept selections - Control panel unresponsive
The control panel (HMI) is not registering button presses or selections. This could be a control lock issue or a problem with the connections or the unit itself.
Motor overheats - Mechanical friction or motor issue
The motor is overheating during operation. This could be due to mechanical friction or a fault within the motor itself.
Overfills - Water level sensor or valve issue
The washer is filling with too much water. This is typically caused by a blockage in the drain system or a problem with the water inlet valves or water level sensor.
Won't dispense - Detergent dispenser issue
Detergent or fabric softener is not being dispensed into the wash. This could be due to a clogged dispenser, water supply issue, or a faulty valve.
Won't drain - Blockage or drain pump issue
The washer is not draining water. Check the drain hose, pump filter, and the drain pump itself for any blockages or faults.
Won't fill - No water or low pressure
The washer is not filling with water, or the water level is too low. Check water supply, filters, hoses, and the water level sensor.
Won't power up - No operation, keypad response, LEDs or display
The washer shows no signs of power. It won't turn on, respond to button presses, or display any lights or information.
Won't start cycle - No response when Start is pressed
The washer does not start a cycle when the 'Start' button is pressed. This could be due to the control lock, door mechanism, or communication issues.