Whirlpool Diagnostic Mode

51 fault codes documented

888 or 88

Display Shows 888 or 88 — No Saved Fault Codes

When the washer has no stored fault codes, the seven-segment display will show '888' or '88' when entering certain diagnostic modes.

ACU Power Check Fail

ACU Power Check Failure — Power or Connection Issue

This test verifies power flow to and from the Appliance Control Unit (ACU). Failure can indicate issues with the power cord, interference filter, or connections to the ACU.

Clean Washer LED flashing at end of wash cycle

Clean Washer LED Flashing — Reminder to Run Clean Cycle

The 'Clean Washer' LED will flash at the end of a wash cycle as a reminder to run the 'Clean Washer' cycle. This reminder appears after 30 wash cycles have been completed since the last cleaning.

Drum light does not turn on

Drum Light Does Not Turn On — Door Switch or Light Issue

If the light inside the drum does not illuminate (on models equipped with one), there might be a problem with the door switch, the wiring, or the light bulb itself.

F# E#

Fault/Error Code Displayed — System or Component Issue

The washer displays fault codes in the format F# E#. The F# code indicates the system or category that has a problem, and the E# code specifies the exact component or subsystem that is suspected. Up to ten codes can be stored.

F0E2

F0E2 - Oversuds detected

Excessive suds have been detected in the washer tub. The washer is trying to reduce the suds automatically. If the problem continues, it may be due to incorrect detergent usage.

F0E4

F0E4 - High temperature error during wash cycle

The washer detected a high temperature during the wash cycle. This could be related to the water supply or the heating element.

F0E5

F0E5 - Off balance load

The load in the drum is unbalanced or too large, preventing proper spinning. Avoid tightly packing the drum or washing single, heavy items alone.

F1E1

F1E1 - Main relay issue

There is an issue with the main relay, which controls power to various components. This typically requires replacing the ACU (Appliance Control Unit).

F1E2

F1E2 - MCU over- or under-voltage error

The Main Control Unit (MCU) is experiencing voltage that is too high or too low. This could be an issue with the household power supply.

F3E1

F3E1 - Pressure sensor signal missing or out of range

The water level sensor is not sending a signal, or the signal it is sending is not within the expected range. This usually means the water level sensor needs to be checked or replaced.

F3E2

F3E2 - Wash NTC open or shorted

The wash temperature sensor (NTC) has an open circuit or a short circuit. The washer may still function, but temperature control during the wash will be affected.

F3E5

F3E5 - Dry NTC fault

The dry temperature sensor has detected an out-of-range reading, an open circuit, or a short circuit. The wash function will still work, but the drying function will not operate.

F4E1

F4E1 - Wash heater relay error or no feedback signal

The ACU cannot detect a temperature increase from the wash heater, indicating a problem with the heater relay or its feedback signal.

F5E2

F5E2 - Lock failure

The washer is unable to lock the door. This prevents the cycle from starting or continuing.

F5E4

F5E4 - Door not open error

The door is not opening as expected. This can occur after a cycle or when trying to manually unlock.

F6E1

F6E1 - No communication from HMI to ACU

The ACU (Appliance Control Unit) is not receiving communication signals from the HMI (Human-Machine Interface), which includes buttons and displays.

F6E2

F6E2 - No communication from ACU to HMI

The HMI (Human-Machine Interface) is not receiving communication signals from the ACU (Appliance Control Unit). This means the main control unit isn't communicating with the user interface.

F6E3

F6E3 - No communication from MCU to ACU

The ACU (Appliance Control Unit) is not receiving communication signals from the MCU (Main Control Unit). This indicates a critical internal communication failure.

F7E10 OR F7EA

F7E10 or F7EA — Motor Disconnected Error

This error code indicates that the system believes the motor has become disconnected. This is usually related to the wiring or the motor's electrical connection.

F7E12 OR F7EC

F7E12 or F7EC — Motor Control/Unit Overload

This code suggests that the motor control unit is experiencing an overload condition. This could be due to excessive load on the motor or an internal component issue.

F7E2

F7E2 — Motor Control/Unit Over Temperature or Over Current

This error indicates that the main motor control unit has overheated or experienced an over current condition. It could also mean there is an internal failure within the unit.

F7E8

F7E8 — Motor Over Temperature

This error code signifies that the main motor has overheated. This can happen if the motor is working too hard or has an internal issue.

F7E9

F7E9 — Motor Will Not Turn (Locked Rotor)

This error means the motor is unable to turn, often referred to as a locked rotor condition. This could be due to a physical blockage or an electrical issue.

F8E1

F8E1 — Valve Failure

This error code indicates a problem with one of the water inlet valves. The machine may not be filling correctly or at all.

F8E3

F8E3 — Overflow Error

This error means the water level sensor has detected that the machine has overfilled with water. This could be due to a faulty valve or sensor.

F9E1

F9E1 — Long Drain Error

This error indicates that the machine is taking too long to drain the water. This usually points to a blockage in the drain system.

Flashing display in Human-Machine Interface Test

Display Flashing During HMI Test — Active Fault Code

If the display starts flashing while you are performing the Human-Machine Interface Test, it indicates that an active fault code is currently detected by the washer. Only one such code is displayed at a time.

Flashing display in Quick Diagnostic Test

Display Flashing During Quick Diagnostic Test — Active Fault Code

If the seven-segment display begins flashing while you are in the Quick Diagnostic Test mode, it means the washer is currently detecting an active fault code. Only one active code can be shown at a time.

LED blinks rapidly then slowly (0.5s on, 0.5s off)

ACU Status LED Blinking Slowly — ACU Functioning Normally

The Appliance Control Unit (ACU) has a status LED. After power-up, a rapid blink followed by a slow blink (0.5 seconds on, 0.5 seconds off) indicates that the microcontroller and its power supply are functioning correctly.

Leaking

Leaking — Water Escape from Washer

Water escaping from the washer can be caused by various issues, including loose hoses, drain problems, overloading, or internal component leaks.

No beep sound is heard

No beep sound is heard - Beep volume setting or internal fault

The washer is not producing beep sounds for button presses or cycle completion. This could be a setting issue or a fault with the speaker or control unit.

No button sound

No Button Sound — Sound Feature Deactivated

If you press buttons on the control panel and do not hear any sound feedback, it's possible that the button sound feature has been turned off in the settings.

No indicators or display turn on

No Indicators or Display Turn On — Power or Interface Issue

This indicates that the washer is not receiving power or the main control interface is not functioning. This prevents any lights or displays from activating.

None of the indicators or display turn on

None of the indicators or display turn on - No power to HMI

The control panel lights, display, and buttons are not turning on. This indicates a power issue to the Human-Machine Interface (HMI) or a fault within the HMI itself.

Poor Dry Performance

Poor Dry Performance — Heating or Airflow Issue

If clothes are not drying properly, it typically points to a problem with the drying heating element, the temperature sensor, or the blower motor.

Poor Wash Performance

Poor Wash Performance — Suds, Water Level, or Load Issues

Suboptimal washing results can be due to excessive suds, incorrect water levels, improper loading, or using the wrong detergent or cycle.

Sanitize Cycle LED flashing at end of wash cycle

Sanitize Cycle LED Flashing — Sanitizing Temperature Not Achieved

This LED flashing indicates that the required temperature for the sanitize cycle was not reached. This could be due to issues with water supply or the heating element.

Some buttons do not light indicators

Some buttons do not light indicators - HMI fault

Individual buttons on the control panel are not lighting up as expected. This suggests a specific issue with the Human-Machine Interface (HMI).

Vibration or Noise

Vibration or Noise — Installation or Component Issue

Excessive vibration or unusual noise during operation can stem from installation problems, loose components, or issues with the washer's suspension system.

door won't lock

Door won't lock - Door not closing or mechanism faulty

The washer door is not locking, which prevents cycles from starting. This could be because the door isn't fully closed or the lock mechanism is malfunctioning.

door won't unlock

Door won't unlock - Door latch issue or power reset needed

The washer door cannot be unlocked, preventing access to the drum. This might be due to a misaligned latch or a malfunctioning lock mechanism.

drum won't rotate

Drum won't rotate - Door lock, obstruction, or motor issue

The drum is not spinning, either during the wash or spin cycles. Check the door lock, look for obstructions, and verify the motor and its connections.

hmi won't accept selections

HMI won't accept selections - Control panel unresponsive

The control panel (HMI) is not registering button presses or selections. This could be a control lock issue or a problem with the connections or the unit itself.

motor overheats

Motor overheats - Mechanical friction or motor issue

The motor is overheating during operation. This could be due to mechanical friction or a fault within the motor itself.

overfills

Overfills - Water level sensor or valve issue

The washer is filling with too much water. This is typically caused by a blockage in the drain system or a problem with the water inlet valves or water level sensor.

won't dispense

Won't dispense - Detergent dispenser issue

Detergent or fabric softener is not being dispensed into the wash. This could be due to a clogged dispenser, water supply issue, or a faulty valve.

won't drain

Won't drain - Blockage or drain pump issue

The washer is not draining water. Check the drain hose, pump filter, and the drain pump itself for any blockages or faults.

won't fill

Won't fill - No water or low pressure

The washer is not filling with water, or the water level is too low. Check water supply, filters, hoses, and the water level sensor.

won't power up

Won't power up - No operation, keypad response, LEDs or display

The washer shows no signs of power. It won't turn on, respond to button presses, or display any lights or information.

won't start cycle

Won't start cycle - No response when Start is pressed

The washer does not start a cycle when the 'Start' button is pressed. This could be due to the control lock, door mechanism, or communication issues.