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hmi won't accept selections

HMI won't accept selections - Control panel unresponsive

Whirlpool · Diagnostic Mode

What does hmi won't accept selections mean?

The control panel (HMI) is not registering button presses or selections. This could be a control lock issue or a problem with the connections or the unit itself.

Common Causes

  • Control lock is activated
  • Connection problem between ACU and HMI
  • ACU problem
  • Human-Machine Interface problem

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check if the control lock LED is on. If so, press and hold the button to deactivate it.

  2. 2

    Check connections and harness continuity between ACU and HMI.

  3. 3

    Check ACU power (Refer to TEST #1, page 12).

  4. 4

    Check Human-Machine Interface (Refer to TEST #2, page 14).

Browse all codes in this manual (51)
Verified technical data. Last updated: April 2026

Related Faults

888 or 88Display Shows 888 or 88 — No Saved Fault CodesACU Power Check FailACU Power Check Failure — Power or Connection IssueClean Washer LED flashing at end of wash cycleClean Washer LED Flashing — Reminder to Run Clean Cycle
Source: Whirlpool Diagnostic Mode
Open Manual (Page 10)Search more codes in this manual